Order, payment and invoice

Before placing your order/complete your order, there are three simple steps to follow at checkout:

Check that your shopping basket has the correct number and the items you need.

Select the desired shipping method. 

Select the desired payment method. In order for your package to arrive safely and quickly, it is important that your address and name are clearly visible on the mailbox. If not, there is a chance that the package will end up at the nearest post office/post office instead. Remember to check that your address, street number, phone number and email match before completing your order. If the e-mail is not correct, you will not receive an order confirmation or collection notification by e-mail. This is information that is not possible for us to change after an order has been placed. If you have a discount code, this must be entered in the discount code field when you checkout. This must be activated before you complete the purchase.  

Shipping, delivery and package tracking

International Shipping Terms & Conditions
Each item in your order is sold by Vita ExIm AS Norway

Those items for shipment to countries outside of the Norway may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the contact@vitaexim.com

Cross-border shipments are subject to opening and inspection by customs and/or postal authorities.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.